Trekell & Co, Inc Privacy Policy

Trekell & Co, Inc Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.trekell.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages and products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using the following technologies:

Cookies are data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit https://allaboutcookies.org/.

Log files track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.

Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to fulfill orders placed through the Site, including processing payments, arranging shipping, and sending invoices and order confirmations. We also use this information to communicate with you, screen for potential risk or fraud, and provide you with information about our products and services in line with your preferences.

We use Device Information to help screen for potential risk and fraud and to improve and optimize our Site, including generating analytics about how customers browse and interact with the Site and assessing the success of our marketing campaigns.

SMS MARKETING

When you sign up for SMS marketing through our Site, you consent to receive marketing text messages from Trekell & Co, Inc at the phone number provided. These messages may include promotions, new product announcements, restock alerts, and cart reminders. Message frequency varies. Message and data rates may apply.

You can unsubscribe from SMS marketing at any time by replying STOP to any text message you receive from us. For help, reply HELP. Your consent to receive SMS marketing is never a condition of purchase.

We do not sell or share your phone number with third parties for their own marketing purposes.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us operate our business as described above. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy. We use Google Analytics to understand how customers use our Site. You can learn more at https://www.google.com/intl/en/policies/privacy/ or opt out at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the following:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance at http://optout.aboutads.info/.

DO NOT TRACK

We do not alter our data collection or use practices in response to Do Not Track signals from your browser.

YOUR RIGHTS

If you are a resident of California, the European Union, or another jurisdiction with applicable privacy laws, you may have the right to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact us using the information below.

If you are a European resident, please note that we process your information to fulfill contracts with you or to pursue legitimate business interests. Your information may be transferred outside of Europe, including to the United States.

DATA RETENTION

We retain your Order Information for our records unless and until you ask us to delete it.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We encourage you to review this page periodically.

CONTACT US

If you have questions about this Privacy Policy or would like to make a complaint, please contact us at:

Email: info@trekell.com Mail: 17459 Lilac St, Suite A, Hesperia, CA 92345, United States