Return policy

Hey—sometimes even the best of the relationships don’t work out! If you are unsatisfied with your order for any reason, we have a “No Questions Asked” return and refund policy for any of our brushes, panels and brush care products (We can not accept brushes that have been altered in any way.) Send them back within 60 days for a full refund. All other products have a 30-day refund policy.

Imperfect Panels, Discounted products and Sale Items cannot be returned and do not apply for refunds. 

Full refunds do not include shipping costs. 

Please contact our Customer Service department at 1.800.559.6345 if you have any questions.

Return Address:
Trekell & Company, Inc.
17459 Lilac Street Unit B
Hesperia, CA 92345

You may contact Trekell & Company Customer Service through our toll-free telephone number (800) 559-6345 to discuss returns.

Please be advised: If you are an international customer and receive a damage product, Trekell will only offer a refund. No items will be reshipped.

Please click image below to download your return form